Terms and Conditions
Acceptance of Terms and ConditionsBy paying your deposit and making a payment on your order, you are agreeing to all the terms and conditions. Terms and conditions are subject to change without notice.
Order Confirmation and PaymentTo confirm your order, we require 100% of your payment paid in full in advance. Your order is not confirmed until the full payment has been received.Our preferred payment methods are Zelle.
Design We will not copy or replicate another artists work. We will take inspiration from any images sent and come up with our own design.
Cancellations Deposits and/or upfront payments are non-refundable. Cancellations made at least 72 hours prior to the scheduled pickup/delivery date will receive a refund at the discretion of Drops of Desserts. This is based on any preparation for your order and if profits were lost on other potential cake orders that were declined. Cancellations made less than 72 hours before the scheduled pickup/delivery date will not be refunded.If you need to change the date of your order, please contact us as soon as possible. Please note date changes are subject to availability.
RefundsWe want you to be 100% satisfied and happy with your order. However, refunds requested due to dissatisfaction of design, color shade or general decoration will not be given. If you are unsatisfied with the flavor quality of your cake and request a refund, this will be assessed at our discretion.
DamageWe will aim to provide as much detail and assistance as it relates to the best storage for your order. We are not liable and/or responsible for any damage that may occur after the cake has been picked up and transported by you and/or your designated pick up person or after we have delivered and handed off the cake to you and/or your designated person accepting the delivery to your address or event location. Any damage done to the cake and desserts due to climate conditions will not be subject to a refund or discount. See our cake care instructions.
Pickup/DeliveryDeliveries for single tier cakes are a flat fee of $5 within a 5-mile radius of 75035, $10 upto 15-mile radius. Deliveries exceeding 15 miles are subject to an additional charge.Any last minute changes to the delivery date/time/location will result in an additional fee and is subject to availability.Once again, please note we are not liable for any damages to the cakes that are picked up and transported by you and/or your designated pick up person or after we have delivered and handed off the cake to you and/or your designated person accepting the delivery to your address or event location.
AllergensWhile we do follow good handling and food safety practices, we cannot guarantee products that are completely free of allergens. Please be advised our kitchen does contain and produce items with eggs, nuts, soy, peanuts, milk, wheat, and other possible cross contaminants. Drops of Desserts cannot be held responsible for any medical issues that arise from consumption of product.
Disclaimer:This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department.
Order Confirmation and PaymentTo confirm your order, we require 100% of your payment paid in full in advance. Your order is not confirmed until the full payment has been received.Our preferred payment methods are Zelle.
Design We will not copy or replicate another artists work. We will take inspiration from any images sent and come up with our own design.
Cancellations Deposits and/or upfront payments are non-refundable. Cancellations made at least 72 hours prior to the scheduled pickup/delivery date will receive a refund at the discretion of Drops of Desserts. This is based on any preparation for your order and if profits were lost on other potential cake orders that were declined. Cancellations made less than 72 hours before the scheduled pickup/delivery date will not be refunded.If you need to change the date of your order, please contact us as soon as possible. Please note date changes are subject to availability.
RefundsWe want you to be 100% satisfied and happy with your order. However, refunds requested due to dissatisfaction of design, color shade or general decoration will not be given. If you are unsatisfied with the flavor quality of your cake and request a refund, this will be assessed at our discretion.
DamageWe will aim to provide as much detail and assistance as it relates to the best storage for your order. We are not liable and/or responsible for any damage that may occur after the cake has been picked up and transported by you and/or your designated pick up person or after we have delivered and handed off the cake to you and/or your designated person accepting the delivery to your address or event location. Any damage done to the cake and desserts due to climate conditions will not be subject to a refund or discount. See our cake care instructions.
Pickup/DeliveryDeliveries for single tier cakes are a flat fee of $5 within a 5-mile radius of 75035, $10 upto 15-mile radius. Deliveries exceeding 15 miles are subject to an additional charge.Any last minute changes to the delivery date/time/location will result in an additional fee and is subject to availability.Once again, please note we are not liable for any damages to the cakes that are picked up and transported by you and/or your designated pick up person or after we have delivered and handed off the cake to you and/or your designated person accepting the delivery to your address or event location.
AllergensWhile we do follow good handling and food safety practices, we cannot guarantee products that are completely free of allergens. Please be advised our kitchen does contain and produce items with eggs, nuts, soy, peanuts, milk, wheat, and other possible cross contaminants. Drops of Desserts cannot be held responsible for any medical issues that arise from consumption of product.
Disclaimer:This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department.